Return Policy

• Return Window: You have 30 days from the date of purchase to return a machine.
• Condition: The machine must be unused and in the original packaging to be eligible for a full refund.
• Non-returnable Items: Gift cards and downloadable software products cannot be returned.
• Partial Refunds: Partial refunds may be issued for machines that are damaged, missing parts (not due to their error), or returned after the 30-day window.
• Exchanges: They only replace items if they are defective or damaged.

To initiate a return:

1. Contact kataria TechZone via email at kataria.techzone@gmail.com.
2. They will likely ask you for details like your order number and reason for return.
3. Once approved, you’ll need to send the machine back to their address: Kataria TechZone, Hakima gate, Near Aman avenue, Opposite – Guru kirpa medical store, Punjab, Amritsar 143001